Terms of Service

What Structa is

Structa is a cost-estimation software service for UK residential construction. Builders use it to generate line-itemised quotes; homeowners use it to obtain a feasibility cost range. We provide software. We are not a contractor, builder, broker, agent, or matching service. No contractual relationship is created between any homeowner and any builder by virtue of using Structa.

"Service", "platform", "we" and "our" refer to Structa, the underlying engine, thestructa.buildwebsite, and any related software supplied by us.

Agreement to terms

By using the service, you agree to these terms.

Eligibility

You must be at least 18 years old to use Structa.

Governing law

These terms are governed by the laws of England and Wales.

Accounts

• One account per person.
• Accounts are personal and non-transferable. Keep your login details secure.
• Provide accurate registration information and keep it current.
• You are responsible for all activity that occurs under your account.

Acceptable use

You will not

• Scrape, mine or otherwise extract data from the service by automated means without our written permission.
• Use the service to build, train or evaluate a competing cost-estimation product.
• Attempt to bypass the per-quote payment flow, the free quote allowance, or any rate limit.
• Upload content that is unlawful, defamatory, or that infringes a third party's rights.
• Interfere with the service's security or introduce malicious code.

Violations may result in suspension or termination of your account without refund.

Payments

The service is sold on a per-quote basis. There is no subscription, no recurring charge, no minimum commitment and no commission or revenue share. Current pricing is:

• Builders: the first 3 quotes are free. Each additional quote is £4.99 (incl. VAT where applicable), charged at the time of generation.
• Homeowners: £1.99 per feasibility quote, charged at the time of generation.

Payments are processed by Stripe under their own terms. Because each quote is delivered immediately on successful payment, refunds are not generally issued for completed quotes. If you experience a genuine technical fault, email info@structa.build and we will review case by case. Prices and the free allowance may change with notice posted on the site.

Intellectual property

What we own

• The service's design, software and algorithms.
• Structa trade marks and branding.
• Aggregate, anonymised analytics derived from service use.
• Our database rights in the assembled cost data.

What you own

• The project inputs you submit (dimensions, postcode, spec choices, etc.).
• The quote you generate, including any edits you make in the builder editor.

By using the service you grant us a non-exclusive licence to host, process and display your inputs and generated quotes for the purpose of providing the service to you.

Quote accuracy & cost estimates

Quotes generated by Structa are estimates based on the inputs you supply, public industry data (CIJC labour rates, BCIS regional factors) and live material pricing where available. They are not a fixed price, a contractor's tender, or professional advice. Actual build cost will vary with site conditions, design choices, the contractor you engage, and market movement.

You are responsible for verifying numbers with a qualified professional before entering into any construction contract.

Termination

We may suspend or terminate access for breach of these terms, or for legal or operational reasons. You may close your account at any time. On closure, your stored quotes and edits may be deleted or anonymised; we may retain transactional records to the extent required by law.

Disclaimer & limitation of liability

The service is provided “as is” and “as available”, without warranty of any kind. We do not warrant that the service will be uninterrupted, error-free, or fit for a particular purpose.

To the maximum extent permitted by law, we are not liable for indirect, consequential, or punitive damages, or for any reliance you place on a generated estimate. Our aggregate liability for any claim arising from your use of the service is limited to the greater of (a) £100 or (b) the amount you paid to us in the twelve months preceding the claim.

Nothing in these terms limits liability that cannot lawfully be limited (including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation).

Indemnity

You agree to indemnify Structa, its directors, officers and employees against any claim brought by a third party arising from your unlawful use of the service or breach of these terms.

Changes

We may update these terms for legal, business or operational reasons. Material changes will be flagged on the service. Continued use after the effective date of an update constitutes acceptance.

Disputes

We will attempt to resolve disputes informally first. If unresolved, disputes are subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in this section affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015.

Accessibility

We aim to meet WCAG 2.1 AA. If you encounter an accessibility barrier, please email us at the address below.