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We value your privacy. This policy explains your privacy rights and how we collect, use, disclose, transfer and store your personal data when you use Structa's construction professional review platform.
"Structa", "we", or "us" refers to StructaEnterprise Limited, the entity processing your personal data.
"Platform" means Structa’s website, apps, and services connecting property owners with construction professionals.
Public data (e.g., reviews, usernames, ratings) is visible to all platform visitors, including search engines. Private data (e.g., email, passwords) is not published. Be cautious when using your real name as a username, as it may reveal your identity.
We process personal data under the UK GDPR on the basis of:
When you voluntarily provide information or agree to marketing communications
To provide our platform services and fulfill our agreement with you
For platform operation, security, fraud prevention, and business development
When required by UK law, court orders, or regulatory requirements
Your public personal data is visible to anyone visiting our platform, including search engines and other websites that may index or display this content.
We may share public data with trusted partners, search engines, and other construction industry platforms to increase the visibility and utility of reviews for both property owners and professionals.
Limited Structa employees have access to your private data for:
Access is limited to those with genuine work-related needs.
We share data with carefully selected service providers:
All providers are bound by strict data processing agreements.
If personal data is transferred outside the UK (e.g., via Firebase/Google Cloud), we use safeguards such as Standard Contractual Clauses to ensure compliance with UK GDPR.
We retain your data only as long as needed for our services or required by UK law.
While your account is active, we retain your data to provide our services.
We may retain some data for legitimate business reasons:
Keeping your personal data secure is our highest priority. We use various technical, organizational, and administrative measures including:
Important: While we implement strong security measures, no internet transmission is completely secure. We advise against sharing sensitive information in reviews or messages.
In case of a data breach posing high risk to individuals, we will notify affected users and the ICO within 72 hours as required by UK GDPR.
Under UK GDPR, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you
Update or correct inaccurate personal information
Request deletion of your personal data (subject to legal requirements)
Limit how we use your data in certain circumstances
Receive your data in a portable format
Object to certain uses of your data, including direct marketing
How to Exercise Your Rights: You can exercise most rights through your account settings, or by contacting us at info@structa.build. We'll respond within one month and may need to verify your identity.
We use cookies and similar technologies to help deliver, optimize, personalize and analyze our services. At this stage, Structa does not use cookies for advertising purposes. You can manage cookie preferences via the cookie banner or account settings.
Required for basic platform functionality, account access, and security.
Help us understand how you use our platform to improve performance.
Remember your settings and provide a personalized experience.
Our platform is not intended for children under the age of 18, and we do not knowingly collect personal data from such children.
If you become aware that a child under 18 has provided us with their personal data, please contact us immediately using the contact information below, and we will take steps to remove such information.
Our platform may contain links to other websites operated by third parties. We do not endorse these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit, as their procedures for collecting and processing personal data may differ from ours.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
If we make material changes that affect your privacy rights, we will provide additional notice via email or prominent notice on our platform. Your continued use of our platform after we publish changes means you accept the updated policy.
We aim to make this information as clear and transparent as possible. If you have questions about how we process your personal data or would like to exercise your rights under this policy, please contact our Data Protection Officer.
Email: info@structa.build
If contacting us does not resolve your complaint, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. You can find more information about this process at ico.org.uk.